Our success depends on adapting to and positively influencing our operating context.
Read more about our operating context in the following sections:
- Leveraging demographic shifts in Africa
- Navigating political developments, electoral dynamics and operational risk
- Managing economic conditions amid regional conflicts
- Leveraging AI and emerging technologies
- Supporting customer data privacy and protection, cyber security and trust
- Scaling technology through partnerships, sharing and new sources of funding
- Increasing connectivity while managing our network resilience and climate transition plan
- Growing fibre footprint through strategic partnerships
- Please Call Me legal resolution
- Proposed acquisition of controlling interest in Safaricom
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Cyber threat
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Unstable economic and market conditions
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Energy resilience and impact on environment
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Supply chain disruption
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Taxation, regulatory and compliance pressures
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Technology failure and future readiness
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Financial services platform resilience
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Market disruption
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Execution of strategic projects for future growth
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Spectrum and licensing