Vodacom Integrated Report 2018

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VodacomVision 2020
We digitise the organisation,
and ensure the right people
and culture by:
Creating an Agile, future-
focused organisation that
drives simpler, faster execution.
Accelerating digital skills and a
learning culture within the
organisation.
Establishing a distinctive
employee experience and
encouraging workforce
diversity.
Leveraging data for improved
decision-making and using Big
Data analytics across the
business.
Digital Organisation and Culture
We build an
organisation of
the future where
digital is first for
all employees,
underpinned
by innovation,
agility and
new skills.
Becoming a leading digital company requires a digital
transformation within our own organisation, built on a
culture that fosters organisational agility and collaborative
working, that attracts and develops the rights skills, talent
and diversity, and that uses Big Data and analytics to inform
decision-making.
Creating an Agile, future-focused
organisation
In delivering on our ambition of being a leading digital
organisation, we are placing a strong emphasis on
embedding a culture where the attributes of speed,
simplicity and trust inform how we work.
We have further streamlined our operating model,
organisational structure and decision-making processes,
with the goal of promoting a more Agile, future-proof way
of work. We have placed a particular focus this year on
embedding Agile structures, principles and tools in
our operating model, establishing various collaborative
cross-functional ‘digital accelerator’ teams and scaling these
across the organisation. This Agile planning framework is
improving the quality of engagement across business units,
increasing the level of Executive Committee member inputs,
and encouraging greater alignment and accountability on
mutually-agreed outcomes and performance indicators.
Accelerating digital skills and a
learning culture
This year, we invested R287 million in the training and
development of our employees. We invested an additional
R21.4 million in our various executive and leadership
development courses, targeted at high-potential future
leaders across the organisation.
In addition to developing skills internally, we have a strong
focus on identifying, nurturing and attracting the talent
needed to deliver our digital ambitions, with a particular
emphasis on areas such as Big Data and analytics, customer
value management, IoT, IT security and Cloud. This year, we
recruited 76 graduates in South Africa and 55 across our
International operations; 61% of the South African recruits
are female, and 86% are black Africans. We continue to
engage with leading universities, contributing to the
development of ICT and digital-related course content, and
working actively to identifying emerging young talent.
Further details are provided in our Report of the
Social and Ethics Committee at
Establishing a distinctive employee
experience
Our resourcing policy provides a framework for promoting
good practice and equality in recruitment and performance
management. We appoint employees based on objective
criteria for skills, experience, qualifications and
competencies, with preference given to employees from
under-represented groups. The current key focus is on
attracting and retaining digital, actuarial and Big Data skills
to ensure that we are ready for the new wave of AI in a highly
competitive market for skills. As part of our shift to digital,
32 Vodacom Group Limited Integrated report for the year ended 31 March 2018