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Macroeconomic and political

uncertainty

Challenging macroeconomic conditions in each of our markets is

impacting investment, consumer disposable income, revenue growth and

operating costs.

g

g

In

South Africa,

our largest market, we have felt the impact of flat GDP

growth rates, credit ratings downgrade, fiscal deterioration and volatile

exchange rates, coupled with the political uncertainty in the run-up to

the ANC leadership election in December 2017. The outcome of that

election, and subsequent change in the country’s political leadership,

led to some renewed business and investor confidence.

g

g

In our

International operations,

we are seeing an easing of inflationary

pressures in some markets, and evidence that economic growth is likely

to accelerate slightly. There is an increasing polarisation of politics across

most markets, with some of them facing election uncertainties. In all of

these markets telcos are facing sustained pressure from the introduction

of new taxes.

Continuing challenges in macroeconomic indicators highlight the

importance of maintaining a strong efficiency drive, as well as

providing strategically segmented products and services across

consumer income groups, including those specifically aimed at

low-spend customers. In South Africa we are seeing strong uptake in

our Siyakha platform, while our M-Pesa mobile money offering

continues to deliver strong growth across our International operations.

We believe our strategic big bets are well placed in the context of the

current and anticipated macroeconomic environment.

Implications for our strategy

Source: GSMA Intelligence, The mobile economy 2018

Mobile industry contribution to GDP

Regulatory intervention and

policy uncertainty

We continue to face regulatory challenges across our operations, with

implications for revenue growth and cost efficiency. Significant regulatory

and policy developments (by country), include:

g

g

South Africa:

The Electronic Communications Amendment Bill

and the associated delay in licensing of spectrum bands; and End-User

and Subscriber Service Charter Regulations by ICASA.

g

g

Tanzania:

National security and customer SIM registration; mobile

financial services licences and regulations; tax revenue collection

systems; and mobile termination rates (MTR) review.

g

g

DRC:

Communications Bill introducing changes to licence regimes;

national security and customer SIM registration regulations; MTR

regulation; temporary social media bans; and new taxes.

g

g

Mozambique:

M-Pesa recapitalisation requirements; 2G licence renewal;

imminent spectrum auction; and national security.

g

g

Lesotho:

Renewal of mobile financial services licence; national security

and customer SIM registration regulations; and VAT increase in FY2019.

Anticipating, informing and responding to regulatory and policy

developments requires that we develop and maintain proactive

relations with governments, informed by mutual trust and respect, and

a shared understanding on the need for more inclusive economic

development. Our Vision 2020 strategy places a strong emphasis on

democratising data access, and empowering a connected society.

Implications for our strategy

Further details on our regulatory matters can be found in

our Regulatory report at

www.vodacom.com

13

Our business

Our performance

Our governance

Administration

4.5

%

$3.6

tn

2017

5.0

%

$4.6

tn

2022