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Activities to sustain value
Outcomes (2018)
•
Providing competitive remuneration and personal development
opportunities.
•
Investing in technical skills and leadership development, employee
wellness and safety.
•
Implementation of various health and safety initiatives.
•
Promoting employee diversity to address inequalities and improve
customer appreciation.
•
Upskilling employees for digital transformation.
•
Implementing Agile business processes across all business units.
•
Improving our reputation as a quality employer of data scientists.
R5.5 billion
1
invested in wages and benefits.
75% black and 48% female representation in
senior management in South Africa.
9.0% voluntary staff turnover.
78 Employee Engagement Index.
3 contractor fatalities in the DRC.
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•
Differentiating our customer offering through network quality, positive
customer experience, and tailored products and services.
•
Engaging actively with regulators, pursuing full compliance and driving a
societal contribution.
•
Ensuring transparent investor communication.
•
Delivering social value through enhanced connectivity and services in
inclusive finance, education, health and security.
Net promoter score (NPS) leader in all
markets.
R16.5 billion total cash contribution to public
finances.
R31.2 billion weighted spend on BEE-status
suppliers in South Africa.
11.8 million M-Pesa customers.
Lost customers due to customer registration
requirements in Tanzania.
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•
Maintaining our network and IT leadership through targeted investment.
•
Enabling 2G, 3G and 4G on same network equipment through radio
access network modernisation programmes.
•
Developing systems and process to enable Big Data analytics.
Rated first for network quality in four out of
five of our markets in network NPS.
782 new 2G sites.
1 334 new 3G sites.
1 165 new 4G sites.
54 247 fibre end points passed.
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•
Optimising capital allocation.
•
Diversifying revenue growth areas.
•
Driving ‘Fit for growth’ cost programme.
•
Maintaining strong corporate governance structures and finance team.
•
Purchasing power on network equipment, devices and operating
expenditure through Vodafone Procurement Company.
•
Employing smart capex deployments.
Revenue up 6.3% to R86.4 billion.
EBITDA up 5.3% to R32.9 billion.
Cash generated from operations: R32.3 billion.
Headline earnings per share: 923 cents.
Total dividend per share declared: 815 cents.
R2.8 billion paid to debt funders in interest.
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•
Strong focus on energy efficiency of our network.
•
Identify opportunities to use IoT to promote resource efficiency through
smart metering.
•
Recycling handsets and network equipment.
22 million GJ energy saved at our buildings in
South Africa.
349 tonnes of e-Waste recycled.
871 solar-operated sites.
628 457 tonnes CO
2
emissions (Scope 1, 2, 3),
8% decrease from last year.
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1. Excludes staff expenses of R821 million (2017: R742 million) capitalised against property, plant and equipment. Includes dividends of R44 million
(2017: R44 million) relating to the forfeitable share plan which was offset against the forfeitable share plan reserve.
11
Our business
Our performance
Our governance
Administration