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International growth accelerating

Our strategic focus areas of data and M-Pesa delivered pleasing

growth of 7.4%*, with service revenue reaching R16.8 billion.

Tanzania delivered on their strategy in a highly competitive

environment, resulting in good revenue and customer growth.

Mozambique and Lesotho produced excellent results, with

solid execution in data and M-Pesa monetisation. The DRC has

seen an improvement, with stabilisation in currency and the

macroeconomic environment.

We are making good headway in meeting the growing demand

for data, by expanding our data networks, improving customers’

network experience in high-demand areas, and investing in

business intelligence solutions for smart product offers.

Our affordable smart device strategy, coupled with ‘Just 4 You’

propositions in each of our markets, is helping to monetise data

demand which remains a priority in our International markets.

M-Pesa revenue grew strongly, contributing 13.8% to

International service revenue. We now have 11.8 million M-Pesa

customers. We will continue to drive M-Pesa through new

solutions such as lipa kwa M-Pesa in Tanzania and growing

our agent network in Mozambique.

Safaricom

Safaricom finished the year with good momentum despite a

relatively volatile political environment. Service revenue grew

10.0% and EBIT grew 12.6%. Underpinning the results was strong

expansion of Safaricom’s customer base and strong growth in both

data and M-Pesa revenue. The continued good performance of

Safaricom demonstrates how we strategically undertook to

diversify the Group’s economic exposure and earnings profile in a

single transaction by acquiring a stake in a premier East African

telecom operator.

Going forward, we will be deepening our relationship with

Safaricom to ensure that we grow value for both businesses.

Our focus areas will be expanding the M-Pesa ecosystem, and

developing our International operations to get to the same levels

of sophistication as Safaricom. We will share our Big Data learnings

with Safaricom, both in personalised offers, and finally expand on

our Enterprise opportunity, especially in East Africa.

Embracing Big Data, Artificial Intelligence

and machine learning

A key pillar in improving stakeholder value is to deliver deeper

insights in the business through Big Data analysis, machine

learning and improved reporting. In finance, our strategy is to drive

digitisation of our reporting frameworks, with the aim of delivering

better business insights, facilitating swifter decision-making, and

using robotics automation to improve the efficiency of repetitive

processes.

The adoption of IFRS 15 has been a significant project for the

finance team and was successfully implemented for all our

markets. During the 2019 financial year, we will start reporting our

results on an IFRS 15 accounting basis, while we will still disclose

the existing IAS 18 basis for comparative purposes.

Delivering shareholder returns

Over the past three years, we have returned R38 billion in

dividends to our shareholders, maintaining an average dividend

yield of 5.4%. Vodacom’s return on capital employed (ROCE)

rebased from 45.4% to 30.5% due the acquisition of Safaricom

which added R42 billion to our asset base.

Protecting shareholder value and delivering long-term

shareholder return requires us to adhere to highest standards of

corporate governance and financial control. The recent series of

governance failures in South Africa, involving large corporates,

public institutions and audit firms, has destroyed shareholder

value. Restoring trust through evidencing good governance and

control is paramount.

We have adopted the King IV framework and have well-developed

Board and governance structures at Vodacom Group. We have

similar Board and governance structures in our operating

companies outside of South Africa. Our Code of Conduct provides

standards for integrity, competence, responsibility, accountability,

fairness and transparency, and sets the tone from the top. We have

dedicated programmes to promote our corporate values, business

principles and the Code of Conduct within the organisation.

Our Chairman’s ethical leadership event remains an important

event in the ethics calendar for each year. We invite ethics leaders

such as Professor Mervyn King or Advocate Thuli Madonsela to

address staff and senior leadership on aspects of ethics and

accountability. Our combined assurance model allows for various

levels of defence.

Looking ahead

The rapidly evolving telecommunications landscape, together

with market uncertainty, requires Vodacom to be more agile and

innovative. Our Vision 2020 strategy that we embarked on last

year is taking shape, with clear progress being made throughout

the Company.

Our balance sheet remains strong, further boosted by the

acquisition of Safaricom, providing us with sufficient capacity to

leverage, and enabling us to execute our growth strategy and

realise potential merger and acquisition (M&A) opportunities

where these contribute to adding shareholder value.

Over the next three years, we are targeting Group service revenue

growth of mid-single digit, Group EBIT growth of mid-to-high

single digit, and capital intensity of 12% – 14% of Group revenue.

These targets are on average, over the next three years, and are on

a normalised basis in constant currency, excluding spectrum

purchases and any M&A activity. This assumes broadly stable

currencies in each of our markets, as well as stable macro and

regulatory environments. These targets exclude the effects of

adopting IFRS 15 and IFRS 16.

In closing, I would like to thank the Board for their continued

guidance throughout the year.

Till Streichert

Chief Financial Officer

1 June 2018

39

Our business

Our performance

Our governance

Administration