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Our products and services (outputs)
Unified
communications
Voice
Messaging
Video
Security Managed
services
Mezzanine
XLink
Stortech
Cloud
and
Hosting
Connectivity
Wireless
Fixed
Mobile
Fibre
Managed
mobility
Internet of
Things (IoT)
Consumer products
Voice
Mobile
Fixed
Data
Mobile broadband
Mobile internet
Fixed
Fibre
Messaging
SMS and MMS
Enterprise
We have over 73.8 million customers using
our wide range of products and services. Our
core consumer products and services include
voice, messaging and data across mobile and
fixed networks, while continuing to transform
and expand into new verticals, including
financial services, self-service sales care and
entertainment offerings. We also provide
various communication solutions to our
Enterprise customers in the public sector,
and amongst large, medium and small
enterprises. These include connectivity and
unified communication services, Cloud and
Hosting, managed mobility, data security and
the Internet of Things (IoT).
What
we offer
Financial and
digital services
M-Pesa
M-Pawa
Insurance
mHealth
mAgriculture
Airtime advance
Savings
Self-service care
MyVodacom app
Vodacom online
Unstructured
Supplementary Service
Data (USSD) self-help
Entertainment
Music streaming
Video entertainment
Gaming
Sports
Consumer services
Customers
(million)
2018
2017
2018
2017
2018
2017
2018
2017
2018
2017
41.6
37.1
12.9
12.7
11.8
10.4
6.1
5.1
1.4
1.5
South Africa
Tanzania
DRC
Mozambique
Lesotho
South Africa
(R)
Tanzania
(TZS)
DRC
(USD)
Mozambique
(MZN)
Lesotho
(LSL)
Revenue
(million)
2018
2017
2018
2017
2018
2017
2018
2017
2018
2017
69 967
64 729
977 994
933 292
428 169
407 413
17 635
14 641
1 255
1 116
2018
2017
■
Mobile voice
44%
47%
■
Mobile data
37%
33%
■
Fixed service revenue
5%
4%
■
Mobile interconnect
4%
4%
■
Mobile messaging
4%
4%
■
M-Pesa
3%
3%
■
Other service revenue
3%
5%
2018
Group service revenue
2018
2017
■
Mobile contract revenue
41%
42%
■
Mobile prepaid revenue
59%
58%
Group mobile customer
revenue
2018
03
Our business
Our performance
Our governance
Administration