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Vodacom is a leading African communications
company providing a wide range of services,
includingmobile and fixed voice, messaging,
data, financial, Enterprise IT and converged
services to over 103 million
1
customers
From our roots in South Africa in 1993, we have grown
our mobile network business to include operations in
Tanzania, the DRC, Mozambique, Lesotho and Kenya.
Our mobile networks cover a total population of over
284 million
1
people. Through Vodacom Business Africa
(VBA), we offer business-managed services to enterprises
in 32 countries. Vodacom is majority owned by
Vodafone (64.5% holding), one of the world’s largest
communications companies by revenue.
Our vision
Where we are going
To be a leading digital
company that empowers a
connected society
Our way
How we need to do it
Speed, simplicity and trust
Our purpose
Why we exist
To connect everybody to live a
better today and build a better
tomorrow
Our
strategy
Our strategies
What we need to do
Who
we
are
Segmented Propositions
We develop a deep insight of our
customers’ needs, wants and
behaviours, and provide propositions
to lead in chosen segments.
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Best Customer Experience
We provide the most engaging
customer experience, blending the best
of technology and human interaction in
a personal instant and easy way.
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Best Technology
We are the leading telco through the
best network and IT excellence, with
digital at the core.
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Digital Organisation and Culture
We build an organisation of the future
where digital is first for all employees,
underpinned by innovation, agility and
new skills.
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Our Brand and Reputation
We are a purpose-driven brand cementing our
reputation for accelerating socioeconomic
transformation by empowering the digital
lives of our customers.
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1. Including our associate holding of 34.94% in Safaricom.