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expanding consumers’ payment options. In

Tanzania, we have introduced lipa kwa M-Pesa, our

merchant payment solution, which is showing very

strong merchant take up. This platform gives

customers the convenience to transact with

M-Pesa at more points of sale. The equivalent of

over USD160 million was transacted through this

system this year. In Mozambique, we have

expanded our agent network to more than 20 000

agents, while in the DRC and Lesotho we continue

to incentivise customers to increase uptake. On

average, USD1.9 billion was processed monthly

through the M-Pesa system.

The EBITDA margin improved 2.0ppts, while EBIT

increased 27.2% (26.5%*) to R2.1 billion, and EBIT

margin expanded by 2.5ppts to 12.0%. We have

entrenched a culture of strong cost containment in

Safaricom

During the year, we concluded our acquisition of a 34.94% indirect

stake in Safaricom, the number one mobile operator in Kenya. In the

eight months since acquisition, Safaricom has contributed a profit of

R1.5 billion which represents the net amount of earnings from

Safaricom of R1.9 billion and an amortisation charge of R383 million

in relation to fair valued assets and before minority interest.

Safaricom finished the year with great momentum, reporting annual

service revenue growth of 10.0% to KES225 billion and EBIT growth of

12.6% (18.3% excluding a once-off adjustment in the prior year relating

to a KES3.4 billion excise duty refund) to KES79 billion. Underpinning

the results was strong expansion of Safaricom’s customer base by 5.1%

to 29.6 million customers. Strong growth in both data and M-Pesa

revenue continues as data customers increased by 6.2% to 17.7 million

customers, and 30-day active M-Pesa customers increased 8.0% to

20.5 million. M-Pesa revenue grew 14.2% while data revenue grew by

24.0%. M-Pesa revenue contributed 28.0% to service revenue, while

data revenue contributed 16.2% to service revenue. Investment in

capital expenditure of KES36.4 billion resulted in 3G sites increasing

18.9% and 4G sites increasing 49.4% year-on-year.

These results are available on

www.safaricom.co.ke/investor-

relation/financials/reports/financial-results

.

International

Year ended 31 March

Year-on-year % change

2018

2017

Reported Normalised*

Service revenue (Rm)

16 828

16 775

0.3

7.4

Revenue (Rm)

17 460

17 350

0.6

7.9

EBIT (Rm)

2 096

1 648

27.2

26.5

EBITDA (Rm)

4 930

4 545

8.5

Data revenue (Rm)

2 429

2 168

12.0

M-Pesa revenue (Rm)

2 327

1 945

19.6

Capital expenditure (Rm)

2 707

2 833

(4.4)

Customers

1

(thousand)

32 194

29 655

8.6

Data customers

2

(thousand)

16 573

12 997

27.5

all our operations, leveraging from programmes

such as ‘Fit for growth’. Improved revenue growth,

savings on commissions from airtime purchases

through M-Pesa, continued savings in network

operating expenses, and improving foreign

exchange rates, are key drivers for margin growth.

Capital expenditure of R2.7 billion was focused on

improving customer experience on our networks by

extending voice and data coverage, improving data

network speeds and investing in Business

Intelligence tools to drive growth. We rolled out

additional 4G sites in Tanzania and Lesotho and

expanded 3G coverage in the DRC and Mozambique.

As part of our digital transformation, we continue

to invest in enhancing our IT systems to support

our personalised pricing offers and to deliver on

our segmentation strategy.

49

Our business

Our performance

Our governance

Administration